Remote Tech Support :

 In todays modern world so much of our lives are stored on our devices and when something goes wrong 😱 it's easy to panic but don't worry, we've got you covered!

It's a stressful enough time without having to worry about unplugging all your equipment, taking it to a repair centre and waiting (patiently) for someone to take a look and update you with what's happening. That's where "Remote Tech Support" comes in. If your equipment's still powering up and has an active internet connection we can remote into your system (securely, you need to provide us with a new password for any session!) and take a look at what's going on. You'll be able to watch the screen and see every move that's taking place.  Here's some of the magic we can do remotely :

• • Speeding things up : Cleaning out the digital cobwebs to bring your slow computer back up to speed and feeling snappy again.
  • The Digital Shield : Checking your system for Malware or Viruses, removing annoying pop-ups and making sure your security is air tight.
  • Email & Cloud Wrangling : Getting your email and any online accounts (iCloud, Google Drive, Drop Box) to sync up as they aught to.
  • Software Sorcery : Installing and configuring the right tools for your job. Performing updates to software and systems.
  • The "How do I?" : If you're just stuck on a setting or wondering how to perform a function in a piece of software we can show you how it's done and walk you through the process step by step.

Now, You might be wondering 'Is this safe?'  That's where we do things a little differently....